2023-11-02 Human Experience Working Group Meeting
Thursday 2nd November- 16.00 UTC = 09:00 PST = 12.00 ET =18:00 CEST = 21:30 IST
Zoom Meeting Link https://zoom.us/j/94655082399?pwd=QXdLL3Rxakt4WnFCS3NvejdLWkJjUT09
Main Goal of this meeting: Agree content and approach for research
Attendees: Andrew Slack Erika Darling Nicky Hickman , Alta Nel,
Time | Item | Lead | Notes |
5 mins |
| Andrew | Antitrust Policy Notice: Attendees are reminded to adhere to the meeting agenda and not participate in activities prohibited under antitrust and competition laws. Only members of ToIP who have signed the necessary agreements are permitted to participate in this activity beyond an observer role.
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10 mins | Intros, Actions and updates | Andrew | Walk through from Adam Eunson will be in January meeting Next month December OICD.net presentation on Human Identity Framework Erika Darling user feedback on identity wallet from recent time sharing ID docs, then tried prototype and completed surveys on each experience ref usability, security, privacy. respondents in Miami area of Florida impacted by natural disasters.
Andrew Slack commented good to compare previous types of process (e.g. using documents). What environment were you doing it in? EG offices, controlled environment. Were they roleplaying actions or were they given a device and then walked through guided set of actions Erika Darling we partnered with Miami Day County, so they found the facilities that were accessible so that similar environment where they would apply for assistance. Play persona of Mina Jones, asked to complete 6 tasks but not told how to complete them Was interesting - started with last time experience. Interesting reading descriptions - need for workarounds to use the system (e.g. emailing to a friend to access website). Andrew Slack was it a consistent thread of responses? Erika Darling fairly consistent. Security feedback old process normal distribution, wallet feedback was all 'neutral' Andrew Slack how much is the tech and how much is the 'social consensus' around adoption. Nicky Hickman there is a research approach that doesn't include odd scales so that there is no neutral option. Erika Darling worth thinking about for next time. Alta Nel commented that recent research also included no neutral options - force folks to choose one way or the other. Andrew Slack what are next steps? Erika Darling research study closes in December, not sure if there will be further funding. Will publish at a conference and share with government sponsors - Federal Emergency Management Agency. Interested in mDL and therefore interesting for their own roadmap development. Andrew Slack tricky often to ensure that research is then moved forward to action. Erika Darling will share lessons learnt and further findings as they go through their analysis and process. |
40 mins | IP Research | Andrew | Updating and refining 2 questionnaires Also building out in the Google Forms Andrew Slack has been updating G-Forms as he goes through survey with others. Alta Nel offered to move the questions from g-doc to forms Not yet added Erika Darling 's comments e.g. on custodial vs non-custodial wallets Aim to launch on 17th November Nicky to coordinate with Comms Committee. |
2mins | AOB | N/A |