2024-02-01 Human Experience WG Meeting

Thursday 1st Feb- 17.00 UTC = 09:00 PT = 12.00 ET =18:00 CET = 22:30 IST

Zoom Meeting Link https://zoom.us/j/94655082399?pwd=QXdLL3Rxakt4WnFCS3NvejdLWkJjUT09

Meeting Recording

Main Goal of this meeting: New co-chairs, 2024 objectives and wallet survey analysis

Attendees: Andrew Slack Alta Nel Andy W Nicky Hickman Xavier Vila

Time	Item	Lead	Notes
5 mins	Welcome & antitrust notice Agenda review	Andrew	Antitrust Policy Notice: Attendees are reminded to adhere to the meeting agenda and not participate in activities prohibited under antitrust and competition laws. Only members of ToIP who have signed the necessary agreements are permitted to participate in this activity beyond an observer role. Join ToIP if not already a member Consent to meeting recording?
5mins	Intro's and updates	Andrew	Xavier Vila working at SICPA with Andrew Slack this year would like to contribute more to HXWG
10 mins	New co-chairs	Andrew
20mins	Wallet Survey Analysis	Alta Nel	Each come with own reflections / insights having reviewed survey results. Analysis received from Erika Darling using Mitre's Chat GPT - Results here: in g-drive Andrew Slack stepped through the analysis, themed grouping Enterprise. User Experience and Accessibility: - need to get under the skin of what this means for good and bad. Comment from Andy W . Need to include in the repository of best practice needs to also provide the Security and Authentication: e.g. key management an issue Interoperability and Versatility: Alta Nel commented, measuring success of wallets, should have added 'user successfully completes workflow or task. Not about look & feel. Nicky Hickman starting to clean up data in xls for analysis (e.g. by segment or geography) See in g-sheets here: Also started deck. Action: Andrew to make his analysis available.
15 mins	2024 Goals, ideas	Andy W	Thoughts and insights from the community on areas of work for 2024 IP Task Force Deliverables: Andrew Slack 1st step translating results of survey examples of best practice - what's working. That would serve community well. Should consider multi-lingual and expanding engagement e.g. APAC call. Alta Nel started building repository - need narrative around it to explain design choices. Andrew Slack Research and examples as a hub. Use as call to action following analysis feedback. Also use survey Nicky Hickman more outreach to other groups in the community
5mins	AOB & Actions	Andrew	Andy W to add notes here. I have taken the notes and tied them to the deliverable that I think they best support. Our survey respondents skewed heavily towards middle aged men in NA / EU. This is our clear target market for deliverables. Deliverable 1 Expert Series is something we should continue. Alta Nel is excited about deliverable 1 but it is hard to participate / experiment with an ecosystem without actually being in the ecosystem. We might need to focus on bringing people in rather than going out and doing our own research. Turn this into a call to action to get wallet builders / users to come in a give demos. Deliverable 2 Translate the wallet survey and have wallet walk throughs from those who are building wallets. Andrew Slack thinks this would be a main output. Is there some kind of spin on our expert series where we flip the script and interview real users (non-expert feedback). Deliverable 3 Alta Nel mentioned there was a company building a wallet blueprint based off compiling several different wallets. Others Previously had an APAC call. How could we get them more involved? Ties into language variation. Be more outward facing. Andrew Slack agreed that this was important. Bring over some liaison from other groups to our meetings.