2021-04-06 Consistent User Experience Drafting Group Meeting Notes

Attendees

• Alessandro Minucci
• Eric Doherty (Blink Science)
• Xiang Wang (Singapore Air)
• Jo Cooper 
• Jacques Bikoundou
• Alessandro Minucci
• Christopher Justice
• Daniel Bachenheimer
• Chatchai
• Kaliya Young
• Chester Drum
• Davydson Carnelossi
• Sandrina Lains
• Xiang Wang

Agenda Items

Presentations

N/A

Recording 

Topic: Good Health Pass - Consistent User Experience
Start Time : Apr 6, 2021 04:59 AM

Meeting Recording:
https://zoom.us/rec/share/z7Nyey-FNPIbYL_o9nG2NdPgMJ28quddr3ZYqvUIQ-6yQ45dEozvocXxbQwYl_hO.F1m7BdZfUbdb6X5N

Notes

1. Welcome and Linux Foundation antitrust policy

2. User Journey Mapping

(epics to be discussed, low ID assurance, mid, hi. Each to lead to a specific journey and UX)

1. The user presents a physical and/or digital identity document (or agreed equivalent in that jurisdiction)
1. the intent was to include: (1) present a physical identity document [electronic or not] or (2) share identity information virtually, 
2. The user researches / finds out the entry requirements for travel (rules repositories eg: Timatic, ICTS ACI, Sherpa etc.)
3. The user obtains a COVID-19 test or COVID-19 vaccination from an accredited health service provider.
1. COVID-19 Recovery status (anti-body test / release documentation)
4. The user obtains the necessary COVID-19 status credential from the provider after the user’s identity is authenticated (note that this may be at same time as receiving service or at some time subsequent). Note: this must allow for mitigation if the credential is issued in error or if the user disagrees with their health status determination.
   1. Most credentials in the market are low-level assurance level (in current environment)
   2. Specific challenge of different health systems in the US
   3. In smoothing the traveler experience, focus has been on the testing requirements bc in testing requirements, you can do a reasonable assurance level (e.g., passenger brings passport to lab to take sample; reasonable assurance level (if you trust the lab))
5. At an authorized verification point(s), the user is requested to provide proof of one or more COVID-19 status credentials in a compatible format and they consent to provide such a proof.
   1. Need to provide a certain level of information as a traveler; should match what is already required 
6. The authorized verifier is able to verify that the COVID-19 status credential(s) are: (1) authentic and unaltered, (2) bound to the identity of the presenter, and (3) satisfy the verifier’s policy requirements

3. Frictions

• List of accredited, accepted labs / clinics, provided (supported) by government for COVID-19 tests (covering various kinds of tests / test facilities) and vaccinations
• Including traceability via identifiers
• Identity confirmation (tying identity to user vs result)
• Data donor and data mapping
• Defining data schemas for APIs (framework, interoperable)
• Data privacy (levels for international travel, airlines check-in, immigration / border control)

5. Wrap up 

• Next steps

Action Items

1. All to fill out various user journeys across zones