2024.03.19 Attraction Pass Task Force

Meeting Date

Check the ToIP Calendar for meeting dates.

Zoom Meeting Link / Recording

Attendees

Main Goal of this Meeting

Discussion of the plan for TF work in the remainder of 2024, with details on how to proceed with Risk Assessment

Documents

Agenda Items and Notes (including all relevant links)

TimeAgenda ItemLeadNotes
5 min
  • Start recording
  • Welcome & antitrust notice
  • Introduction of new members
  • Agenda review
Chairs
  • Antitrust Policy Notice: Attendees are reminded to adhere to the meeting agenda and not participate in activities prohibited under antitrust and competition laws. Only members of ToIP who have signed the necessary agreements are permitted to participate in this activity beyond an observer role.
  • New Members:
5 mins

The cleaned-up version of the Zoom meeting transcript, with timestamps removed, speaker contributions grouped, and errors corrected, is presented below. The dialogue has been consolidated for clarity and readability:


Neil Thomson:

  • Updated the draft Attraction Pass - summary of work to date and 2024 plans (linked, above) shared in Slack as well for review.
  • Discussed next steps, including risk assessment and a multi-pass strategy.
  • Raised a point about the sales supply chain for ticket selling and the complexity of tracking financial flows.
  • Mentioned the idea of logging sales and redemption events in a register for transparency.
  • Expressed uncertainty about specific aspects of risk and governance.

Sankarshan:

  • Agreed with Neil on the importance of logging Pass lifecycle events for financial jurisdiction and payment processors.
  • Discussed the limitations of access to payment logs and how they are usually restricted to complaints and regulated by financial authorities in India.
  • Highlighted the difference between managing the pass itself and the financial transactions associated with it.
  • Acknowledged the potential for technology solutions to mitigate risks but emphasized the focus should be on the domain-specific requirements rather than solution engineering the technology itself.

Steven Milstein:

  • Suggested that the ability to verify tickets offline could reduce duplicity and fraud risks.
  • Emphasized the governance aspect of addressing these risks and leaving the technical implementation to others.
  • Discussed the potential benefits of a risk assessment exercise in guiding technology requirements and decisions.

Summary of Key Points:

  1. Document Updates: Neil Thomson updated a document summarizing work to date and 2024 plans, emphasizing the use of tools like Chat GPT for document cleanup and the importance of risk assessment and multi-pass strategies.
  2. Risk Assessment: The discussion covered the complexities of the sales supply chain, the importance of logging transactions for financial transparency, and the potential for offline ticket verification to reduce fraud.
  3. Governance vs. Technology: Steven Milstein highlighted the division between governance concerns and technical implementation, suggesting that while governance focuses on identifying and addressing risks, others should develop specific technological solutions.

Action Items:

  1. Review and provide feedback on the updated document shared by Neil Thomson.
  2. Participants to review the ToIP Governance Risk Assessment Template and Companion Guide and the GLEIF assessment and work to date to identify risks (and harms/likelihood) to be discussed in the next session
  3. Develop a comprehensive risk assessment that includes financial transactions and the efficacy of offline ticket verification (e.g. at an attraction venue without online connectivity).
  4. Clarify the roles of governance and technology in addressing the risks associated with ticket sales and event management, ensuring a clear division of responsibilities and focusing on governance to define requirements and identify risks.