Time

Agenda Item

Lead

Notes

5 min

• Start recording

• Welcome & antitrust notice

• Introduction of new members

• Agenda review

Chairs

• Antitrust Policy Notice: Attendees are reminded to adhere to the meeting agenda and not participate in activities prohibited under antitrust and competition laws. Only members of ToIP who have signed the necessary agreements are permitted to participate in this activity beyond an observer role.

• New Members:

55 mins

Discussion

All

Neil Thomson:

• Talked about the digital aspects of hospitality and travel, including the issues with distributing attraction passes to friends and family and establishing trust.

• Brought up the topic of a traveler profile, including a walk through of a schema diagram and supporting spreadsheets, detailing the challenges of managing personal information (PII) and the liability concerns for companies holding such data.

Carly Huitema:

• Shared insights on consumer profiles and how Amazon uses purchase history to suggest sizes for clothing.

• Suggested the idea of having multiple personas in a profile to accommodate different travel preferences.

• Emphasized the importance of managing PII securely and speculated about future liability concerns for companies holding such data.

Discussion Points:

• The duo talked about the potential for digital reputation systems to mitigate problems like ticket forgery for events.

• They also touched upon the legal and privacy implications of holding and managing personal identifiable information by companies.