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17.00 UTC = 10:00 PT = 18:00 CET = 21:30 IST Zoom Meeting Link https://zoom.us/j/99429712733?pwd=K214bTM4cG54YzZYVnZCL1I5MEdQQT09

Meeting Recording Recording available here

Main Goal of this meeting::

Attendees: Nicky Hickman Kalin Judith Fleenor Dr Rachel O'Connell, Amber Case, Janet Gonzales, Aebha Curtis, Phil Wolff Richard Baker, Sam Smith Tim Bouma Mick O'Connell, Nan Yang, Kevin D'Silva, Vikas Malhotra, Scott Perry , Brian Buck, Arpit, Paul McOlaka,

Agenda

5min

Time	Item	Lead	Notes
5 min	Welcome & antitrust notice Agenda review	Nicky	Antitrust Policy Notice: Attendees are reminded to adhere to the meeting agenda and not participate in activities prohibited under antitrust and competition laws. Only members of ToIP who have signed the necessary agreements are permitted to participate in this activity beyond an observer role.
30mins	Expert Series 2: CALM TECHNOLOGY: DESIGNING FOR THE NEXT GENERATION OF DEVICES‍‍'	Amber Case	Author and HCI specialist Amber Case, https://calmtech.com/ https://www.caseorganic.com/ 'CALM TECHNOLOGY: DESIGNING FOR THE NEXT GENERATION OF DEVICES‍‍'.Image Added Background: Came across when thinking about devices, are lots of devices a good idea e.g. smart watches replicating phone devices Companies asking me to work on smart fridges, 'I want my fridge to control my diet' - these are unnecessary devices, too intrusive A beep that tells you when door is open to remember to close it, lots of sci-fi use cases which start with a dystopian kitchen of the future, brings remote attack vectors. This is the future I want to prevent, 2015/16 IoT hype. Image Added Went wrong when server was down and people were away - folks had to get friends to break into their homes to feed their animals Image Added A simpler way would be to install a mechanical timer that had a backup - for robust design Image AddedT The difference between greek times - more chronos time rather than Kairos time = human time - not ampifying our humanness but making humans work like machines. Not a tech problem, but a design problem. Be in kairos time when you design Image Added We need opposite we need calm technology - a concept from Xerox Parc, a place where liberal artists, historians, social scientists all worked alongside each other Image Added Mark Weiser: In the future tech will be cheap but time will be expensive. Image Added paper on calm tech website. Timeless papers - helpful universal decisions - think of universals not for the faster, throw away now. The Coming Age of Calm Technology. Mark Weiser and John Seely Brown. Xerox PARC, October 5, 1996. Image Added NOT invisible in making decisions for your, you focus on looking outside not the window, (insert.........extras) Image Added Book by Amber has led to e.g. Windows 11 on Calm, others expands on Mark Weiser & Seeley Brown's work, HOW: Image Added Much should be ambient and subconscious e.g. dashboard display in a car, a light switch Image Added The light switch hides great complexity and danger, simple but not demeaning, anyone can use it. Beautiful example of calm technology. Image Added Different ways to do this, e.g. ambient awareness (transfer one visual thing into audio) Image Added Example is this weather status lighting, you 'feel' what the weather will be depending on the light and the weather Image Added The brain translates from one sense to the other, taking something that's formerly invisible and make it visible. Image Added Very important, we don't expect a dog to act like a dog, nor will AI - a different species Image Added Harmonious feedback loop, human chooses the search term and does the curation, man alongside tech. Many good examples in Japan in indigenous cultures.	Humans working alongside tech Image Added Image Added Example of humans coming together - omotenashi we will anticipate your needs. Image Added Always a human back-up, they automated out of necessity Image Added Tech speaking is confusing for us because we expect them to understand, use different sounds, lights & music Image Added REDUNDANCY Image Added e.g. Freud, 'humans were annoyed by prosthetics' - we have much to learn Image Added EG some of my favourite tech Image Added If we were to design now would be extra tech. Universal pictograms from bauhaus movement. Universally understood Image Added We should never be 'bad at technology' it's just learning curve Image Added Image Added On animism: Nicky: Do you think the fact that Japanese relate better to machines is because of animist foundations of Shintoism? Phil: Animism is the primary relationship with our surround as we sprinkle the world with intelligence and connectivity. The conversation you want to have with things is fundamentally animist. Trusting your environment and the things in it is the challenge for HX of identity. Identity of things confronts the challenge of devices being otherwise silent and opaque. You look at the object and you cannot interview it about it's history, who lurks on the cyberspace side of the device, who it leaks data to, about it's place in law/society, about its magic powers or the limits on those powers. (insert q&a from recording) Cosmotechnics - Book find link Japanese cultural norms make them natural calm technologists Problem with silicon valley model - need silicon valley faces to give value to their culture, we don't think deeply and ask enough questions Need for liberal arts & humanities, anthropology. ethics, go to the school to learn what you're bad at Phil: Animism is the metaphor that works with IoT, surrounded by things that are increasingly smart & connected, they have secrets and are connected to other things with secrets., no way to know if you should trust a device. They don't communicate with things. Amber: See https://calmtech.com/papers/technologists-responsibilities-and-social-change.html Democratising design, Amber - how do we seek to translate calm tech into high stress settings like Law Enforcement, Medical and critical care - to aid de-stressing. At the moment we aim to overwhelm the humans in these settings with more and more tech, and wonder why they lose sight of the target - human, and crumble with work related stress - which is more driven by tech related stress? EG Bloomberg - e.g. alert fatigue, a new nurse takes 3-4 mins for critical alarm, veteran will take 40 mins - frequency related to device constraints - bad design, need to design bottom-up, change to lights, or lights over doors. American healthcare is not about patient, but about making money, problem is administrators.
T5min	Follow up on Actions & Decisions from the last meeting	Nicky/Kalin	Nicky to coordinate w/ John Phillips & Jo Spencer to get HX-APAC meetings set up and underway. Agreed to participate in SSI Harms TF, along with other APAC members. Nicky to hook in w/APAC meeting & sankarshan Judith to send links to HXWG G-Drive - all formal ToIP deliverables, only intended to be accessed by ToIP Members are stored there. Others can be on private drives. Andrew to help comms-committee with YouTube top & bottom Nicky to send Judith Announcement Article for HXWG include SSI Harms TF, Expert Series forthcoming
10 mins	Introduction of new members & Updates	All	30mins	Expert Series 2: CALM TECHNOLOGY: DESIGNING FOR THE NEXT GENERATION OF DEVICES‍‍'	Amber Case	Author and HCI specialist Amber Case, 'CALM TECHNOLOGY: DESIGNING FOR THE NEXT GENERATION OF DEVICES‍‍'.
5	Wrap-up / Action Items

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