Here is the survey:  https://docs.google.com/forms/d/1tK2cC72dqv9fk0kdsHZKbxAhvbTv22TMn5tzRYaYMFE/edit

To be updated based on this document.

Eric Drury

- EFWG has been previously inviting lots of presentations - because this is the interest area, to understand use cases, adoption, ecosystem building opportunities, challenges and insights.  Focus on use cases and remaining challenges on business models and market needs.  Finding that failure point comes at HX layer/level on implementation.

• this year want to do deliverables:
  • White paper on digital trust ecosystems - target c-suite, addressing business problems. 
  • Fit with Trust Interactions & Fit with digital trust ecosystem
  • Next generation ToIP Stack v2 - Ecosystem is outside of the core stack

Andy W 

20th All hands we will give feedback on wallet survey

•  HXWG members to review and contribute to EFWG whitepaper on Trust Interactions e.g. work that was done on IPTF for IP's and context, see Miro

Image Added

•  Andrew Slack to clean up diagram and write explainer to support white paper
•  organise next HXWG session to review and work through this 'interaction pattern model'

A: Nicky to do data cleansing (today) complete by Monday 

D: Alta to do blog post graphic (today) Alta has worked on this but needs some sort of title  Andy W to follow up, Eric Drury shared Safe Wallet Guide  also in slack.   

Andrew Slack suggested on keeping it similar to the survey

A: Thurs 7th March

• Alta to do prepare repository design and guide
• Andrew draw insights into ppt and shape up ppt
• Nicky draw insights into ppt and xls data sheets

D: 12th March Blog post draft

D: Weds 20th March All Members Meeting Andy W reaching out to confirm on deliverables timeline 

Blog Post (comms committee need to see the post for review at least 1 week before intended publication)

EFWG Session

Andrew Slack no progress since tuesday.  working on analysis into slides also incl. using local AI model

Nicky Hickman progress on getting data into analysable form starting with the enterprise responses, focusing on next weekend

• The search for new chairs 

Andy W  joined ToIP in the Autumn, and has joined a few TSWG meetings, interested in stepping up to co-chair this group as part of ToIP solution.  Currently working as a project manager and working in Wisconsin.

Andrew Slack commented aim to build the group out and encourage anyone who's a human to join with multiple backgrounds.   All about tech impact on humans.

Andrew Slack a solution designer at SICPA providing solutions for governments, banks etc  Andrew's role to rdesign solutions that are innovative and make the best of new tech.  Been chair for a while, but due to time constraints need to step back.  Current focus is Wallet Survey, for Interaction Patterns TF.

Alta Nel based in Johanesburg South Africa, Interface Designer working on a number of ID projects over last few years and now in a crypto project.

Andy W drawn to HXWG, tech background with engineering roles transitioned to PM, passionate about digital privacy, found SSI ecosystem through Atala Prism programme, then recognised the wider community /ecosystem.   Alta Nel also working w/Atala (see FIY: https://atalaprism.io/#start-journey).  Andy W a fan of tech but only if people can use it, so interested in making tech work better for people.

Andrew Slack many in the community working on this, to unlock trustworthy benefits of the tech, for widespread adoption to the benefit of humans.

• OICD video and blog post post

Wiki page: 7. Using a Human Identity Framework to solve digital trust problems, 7th December 2023

• Narrative Agency not Edge Agency in harms framework
• Persona not positioning to accommodate healthy multiple identities and in fact conflicting identities, 
• Upsides & counter-measures for identity weaponization

Action Nicky Hickman to complete

1. https://docs.google.com/forms/d/1OY6iLXmiyWOLPIbP3WP6_Xuu9weop9MKDFcdRczBOwo/edit

   • Nicky Hickman has done some initial analysis

   • CSV shared with Erika Darling - Andrew Slack has shared the raw CSV files, will require some work to make usable data.  Erika Darling agreed to evaluate & come back to us.

   Andrew Slack ran through local AI system, didn't provide great analysis / response - main insights

   Main User challenges :

   • lack of control and transparency (visibility )
   • reliability issues (not working)
   • silo'd nature of wallets ie different wallets for different functions - desire for more universal wallets.
   • lack of privacy lack of understanding about what was shared and how 

   quotes:

   • frustration around complexity
   • impenetrable legal jargon
   • understanding access is one of the main issues

   problems with the tool for this task, but interesting to see what the machine says, not necessarily an accurate analysis of the survey results.

   Andy W commented that AI tools need using to evaluate utility and reliability of GAI analysis

   Andrew Slack first time using this with a dataset, can't do 'what are the main challenges raised with certain demographics', no sanity checking so far.  

   Alta Nel we anticipated that more orgs would respond instead of majority end-users

   Andrew Slack also suggested maybe the reason for this was concerns / lack of confidence about answering on behalf of an organisation.

   Research Analysis against objectives

   
   

   1. Ensure TF deliverables meet needs of ToIP members for maximum business value
   2. Understand key needs/ issues for both organizations and end-users
   3. Gather input and content for TF deliverables

   1: TF Deliverables

   Image Added

   Global research requirements: need to consult widely to ensure capture the needs from across the world 

   Needed (Alta Nel ), challenging to do well! (Andrew Slack ).

   Andrew Slack Repository of resources second priority, and this could be lower hanging fruit, curating examples of existing work, already had this at start with more demo's of their work

   Library Alta Nel for solving interaction challenges  https://mobbin.com/browse/android/apps, focused on interface but also includes some flows note there is a paywall.  

   Andrew Slack not come across something similar in wallet space, meets needs from TF to create understanding of the common patterns across all wallets, what's working and what isn't and having a reference and a place.  This is a very tangible deliverable, could include rationale for choosing to do in a certain way for their context.

   3rd - guiding best practices - ties in well with 2 above 

   4th - component library / UI kit - advise pushing back on this, having best practices in a format where they can implement those best practices - a kind of copy / paste culture is what perhaps leads to in appropriate use, Alta Nel also commented that this was constantly changing, and big investment to keep up to date.

   Nicky Hickman commented that top 3 priorities are seeded by the survey, with consumer research and offers for other survey data to address 1. and also companies offering their UX to contribute to a repository (2).

   Alta Nel to take lead on repository

   Andrew Slack commented that it could also be on ToIP website and potentially draw traffic

   Alta Nel commented on speed of developments in wallets, websites are great, wallets all look similar. dreadful landing pages with no call to action.

   ________

   22 Jan - Survey closed  after promotion with Linux Foundation and other extensions
   

   25 Jan IP TF meeting Initial Analysis Org and Consumer - Publish initial Analysis in ToIP Community <--- WE ARE HERE

   Decision taken to keep open survey longer than initially planned. Behind ~1 week.

   1 Feb IP TF meeting Final Analysis Org & Consumer - begin feedback write-up including blog?

   8 Feb HXWG meeting review feedback write-up including blog

   22 Feb IP TF meeting finalise write-up & blog

   Questions:

   Need to co-ordinate follow ups with those that left details and comments.
   Suggest we try to do this before the analysis write up?

Actions:

Nicky to add as CSV file and share link, explore data studio

All to review

Write up answer Q1 TF deliverables - Andrew Slack 

• Following the conclusion of the survey Andrew Slack needs to step back from being Co-Chair due to time constraints. Hopefully can still attend some calls! So great if others would like to step forward. TBD
  
  
• The Organisation for Identity and Cultural Development expert series talk has been edited, should hopefully be up on YouTube soon.

Questions:

Who will do main Org analysis?

Who will do main Consumer analysis?

Who will do x-analysis?

Need to co-ordinate follow ups with those that left details and comments. Suggest we try to do this before the analysis write up?

Nicky Hickman volunteering to do some part of analysis (consumer proposed)

Andrew Slack volunteering to do org analysis

Erika Darling volunteered to provide support with a local version of chatGPT to do analysis on the open ended questions

Initial analysis to be shared on next call.

•  We can create a short blog for OICD video post to help publicise it - Nicky Hickman and Andrew Slack 

Blog post edits following Comms committee feedback

• edits made and prepared for publication Thursday or Monday

Social Media (linked in, X)

Tweets: 

Where's the user manual for your digital wallet?  Creating guidelines for common digital wallet user patterns - we need your feedback.  Here's why <link to blog post>  #DigitalWallets #UserExperience #digitaltrust

Want a better digital wallet experience for everyone? 📣 Have your say now and be part of this exciting journey!👉https://bit.ly/digitalwalletsurvey

#DigitalWallets #UserExperience #digitaltrust

Linked in post:

"Join us to build better digital wallet experiences! We're crafting a living guide, much like a manual for new gadgets, to navigate the evolving landscape of digital wallets. It's a collective effort to ensure they work for everyone.  Your voice matters in shaping a friendly and efficient digital wallet future. It's quick, easy, and open to all https://bit.ly/digitalwalletsurvey

➡️ Share your thoughts now and be a part of this exciting journey! #DigitalWallets #UserExperience #digitaltrust

Within members' organisations and ecosystems

Aligned or interested organisations

• DIF - 
• OIX, Nick Motherwell
• OWF, Drummond
• LISSI, Adrian Doerk
• Sovrin, Line, Sankarshan
• Kaliya
• Matthieu Gaude Northern Block
• Dave Birch 
• Jamie Smith
• Bryn Morgan Robinson

Family and friends

What's the plan?

3 Jan results in

4 Jan HXWG meeting (review google sheets playback) - Survey Stats published

11 Jan IP TF meeting Initial Analysis Org and Consumer - Publish initial Analysis in ToIP Community

25 Jan IP TF meeting Final Analysis Org & Consumer - begin feedback write-up including blog?

1 Feb HXWG meeting review feedback write-up including blog

8 Feb IP TF meeting finalise write-up & blog

Happy Holidays!

Nicky to send to Judith & thought leaders

Here is the survey:  https://docs.google.com/forms/d/1tK2cC72dqv9fk0kdsHZKbxAhvbTv22TMn5tzRYaYMFE/edit

To be updated based on this document.

• Linux Privacy Policy added
• Add Thank you for participating final page, if don't accept privacy policy then should go straight here.

Comments Consumer

• Age should be ranges selection
• add intro to wallets and ask them what they think a wallet is?
• remove overall how do you feel about digital wallets
• make scales even numbers (e.g. 4 or 6 choices)
• add an e.g. to public service uses of wallets, dream scenario
• add one or two sentences and the beginning of each section explaining why we are asking these questions
• remove text box from last question - 'thank you for participating'.
• cross-check between doc and form
• Add to last question / thank you for participating option to start again and answer in a different capacity
• total time 12mins including chat....

Here is the blog post: 

• we all like the car analogy - accessible
• Andrew Slack warned against using the term 'solutions' as it suggests we've got the answer
• Alta Nel agreed with guidelines, and emphasising collaboration and importance of survey for this.
• Andrew Slack may be slightly provocative
• Alta Nel will send to HXWG for review then to Judith for comms committee approvals & publication in time for community call.