Introduction

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The scope of the Human Experience Working Group (HXWG) is naturally that of the Human Trust layers of the ToIP stack (Layers 3 and 4) as opposed to Technical Trust (which is the main focus of Layers 1 and 2).   

The HXWG will be action-orientated and aim to develop insights & practical resources to enable stakeholders in the ToIP community to improve outcomes for those using the products and services they are building. This includes exploring human behaviors; trust rituals across social and cultural contexts; mapping the objects, actors, mental models and actions at play; developing trust-centric best practices of user experience design; and assembling strategic resources that put people at the center of the design and engineering process. By helping the TolP community build ecosystems, governance frameworks, and products and services using inclusive and respectful design practices, the HXWG can act as the glue between the pillars of technology and governance under the Trust over IP stack.

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1. Improve accessibility and user experience of products and services being made within the ToIP community (and the wider decentralized identity and digital trust community).  

2. Promote inclusion and diversity by ensuring decentralised identity and digital trust technologies are being designed, built and deployed inclusively, with awareness of wider social contexts & human subjectivity. 

3. Challenge the status quothat is predominately white, male, western, centralised and tech-centric models of identity,   to acknowledge and represent all individuals and actors in society, independent of their cultural, social and technological background in each of the dimensions of identity: trust, risk, privacy and security. 

4. Give voice to people by amplifying and articulating human requirements for trusted digital infrastructure and channelling human requirements to other ToIP working groups and the wider community. 

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1. Inclusive by Design. The HXWG’s approach, process, membership and operation shall follow the principles of Inclusive Design to enable the ToIP community to serve the widest possible community of ecosystem participants.  We inherit the ‘Inclusive by Design’ principles of section 2.9 from the Sovrin Governance Framework V2.0 (included in this charter as Appendix D).
2. Cross pollination in ToIP. The HXWG shall actively seek to inject Human Experience into other ToIP Working Groups and Task Forces 
3. Respectful by Design.  The HXWG recognizes that diversity of participation is not sufficient to give voice to minority or excluded groups, so we need to find ways of enabling communities to own and control the design process and its outcomes for themselves.

Chairs and Vice Chairs

Chairs: Andrew Slack Andy W Nicky Hickman

Members

Bentley Farrington

Nicky Hickman 

Kalin 

Kimberly Linson 

Phil Wolff

Lal Chandran

Jim StClair

Ashraf Abdul (Deactivated)

Hannah Sutor

Bo Harald 

How to Join

You can join this WG by adding your name under the Members heading above and/or signing up for our mailing list at lists.trustoverip.org. Our mailing list is https://lists.trustoverip.org/g/human-experience. Observers are also welcome (see the caveat below).

Participation

For the protection of all Members, participation in working groups, meetings and events is limited to members, including their employees, of the Trust over IP Foundation who have signed the membership documents and thus agreed to the intellectual property rules governing participation. If you or your employer are not a member of ToIP, you may not participate in meetings by verbal contribution or otherwise take any action beyond observing.  To join ToIP and be able to contribute, please fill out the light weight membership application on our website here.

Deliverables

Following are the general categories of deliverables that fall under the HXWG charter. Specific deliverables will be identified as the HXWG moves forward.

1. Improve accessibility and user experience: Design principles, accessibility standards, best practice UX & HCI examples, and novel human interface guidelines for self-sovereign identity and decentralized digital trust infrastructure.
2. Promote inclusion and diversity: Ethnographic user research, user model frameworks, toolkits & field guides for framing challenges & building solutions unique to the ToIP stack.
3. Challenging the status quo: Outside-in definitions through B2C campaign of gathering definitions, experiences and stories about identity, trust, privacy and security.
4. Giving Voice to People:  business requirements definitions expressed as user stories; customer councils that enable diverse groups to provide input directly into ToIP community roadmap, deliverables and priorities.

The current focus of HXWG is supporting and the ongoing work in the Interaction Pattern Task Force.

The table below lists all HXWG deliverables that have been approved to move beyond Pre-Draft status. WG members are welcome to follow the links to contribute, either by joining the responsible Task Force (TF) or contributing directly to a deliverable document.

Link to HXWG G-Drive 

Intellectual Property Rights (Copyright, Patent, Source Code)

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