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Table of Contents

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Meeting Objective: Reviewing Survey and agreeing analysis approach


Attendees: Nicky Hickman Andy W Alta Nel Andrew Slack 

TimeItemLeadNotes
5 mins

  • Welcome & antitrust notice

  • Agenda review
Andrew

  • Antitrust Policy Notice: Attendees are reminded to adhere to the meeting agenda and not participate in activities prohibited under antitrust and competition laws. Only members of ToIP who have signed the necessary agreements are permitted to participate in this activity beyond an observer role.

  • Join ToIP if not already a member
  • Consent to meeting recording?
10 minsUpdatesAndrew
  • The search for new chairs 
  • OICD video and blog post post
    • 40 minsSurvey Review & Agree AnalysisAll

    https://docs.google.com/forms/d/1OY6iLXmiyWOLPIbP3WP6_Xuu9weop9MKDFcdRczBOwo/edit

    CSV shared with Erika Darling 

    Andy W  joined ToIP in the Autumn, and has joined a few TSWG meetings, interested in stepping up to co-chair this group as part of ToIP solution.  Currently working as a project manager and working in Wisconsin.

    Andrew Slack commented aim to build the group out and encourage anyone who's a human to join with multiple backgrounds.   All about tech impact on humans.

    Andrew Slack a solution designer at SICPA providing solutions for governments, banks etc  Andrew's role to rdesign solutions that are innovative and make the best of new tech.  Been chair for a while, but due to time constraints need to step back.  Current focus is Wallet Survey, for Interaction Patterns TF.

    Alta Nel based in Johanesburg South Africa, Interface Designer working on a number of ID projects over last few years and now in a crypto project.

    Andy W drawn to HXWG, tech background with engineering roles transitioned to PM, passionate about digital privacy, found SSI ecosystem through Atala Prism programme, then recognised the wider community /ecosystem.   Alta Nel also working w/Atala (see FIY: https://atalaprism.io/#start-journey).  Andy W a fan of tech but only if people can use it, so interested in making tech work better for people.

    Andrew Slack many in the community working on this, to unlock trustworthy benefits of the tech, for widespread adoption to the benefit of humans.


    • OICD video and blog post post

    Wiki page: 7. Using a Human Identity Framework to solve digital trust problems, 7th December 2023

    • Narrative Agency not Edge Agency in harms framework
    • Persona not positioning to accommodate healthy multiple identities and in fact conflicting identities, 
    • Upsides & counter-measures for identity weaponization

    Action Nicky Hickman to complete

    40 minsSurvey Review & Agree AnalysisAll

    1. https://docs.google.com/forms/d/1OY6iLXmiyWOLPIbP3WP6_Xuu9weop9MKDFcdRczBOwo/edit

      Andrew Slack ran through local AI system, didn't provide great analysis / response - main insights

      Main User challenges :

      • lack of control and transparency (visibility )
      • reliability issues (not working)
      • silo'd nature of wallets ie different wallets for different functions - desire for more universal wallets.
      • lack of privacy lack of understanding about what was shared and how 

      quotes:

      • frustration around complexity
      • impenetrable legal jargon
      • understanding access is one of the main issues

      problems with the tool for this task, but interesting to see what the machine says, not necessarily an accurate analysis of the survey results.

      Andy W commented that AI tools need using to evaluate utility and reliability of GAI analysis

      Andrew Slack first time using this with a dataset, can't do 'what are the main challenges raised with certain demographics', no sanity checking so far.  

      Alta Nel we anticipated that more orgs would respond instead of majority end-users

      Andrew Slack also suggested maybe the reason for this was concerns / lack of confidence about answering on behalf of an organisation.

      Research Analysis against objectives


      1. Ensure TF deliverables meet needs of ToIP members for maximum business value
      2. Understand key needs/ issues for both organizations and end-users
      3. Gather input and content for TF deliverables

      1: TF Deliverables

      Image Added

      Global research requirements: need to consult widely to ensure capture the needs from across the world 

      Needed (Alta Nel ), challenging to do well! (Andrew Slack ).

      Andrew Slack Repository of resources second priority, and this could be lower hanging fruit, curating examples of existing work, already had this at start with more demo's of their work

      Library Alta Nel for solving interaction challenges  https://mobbin.com/browse/android/apps, focused on interface but also includes some flows note there is a paywall.  

      Andrew Slack not come across something similar in wallet space, meets needs from TF to create understanding of the common patterns across all wallets, what's working and what isn't and having a reference and a place.  This is a very tangible deliverable, could include rationale for choosing to do in a certain way for their context.

      3rd - guiding best practices - ties in well with 2 above 

      4th - component library / UI kit - advise pushing back on this, having best practices in a format where they can implement those best practices - a kind of copy / paste culture is what perhaps leads to in appropriate use, Alta Nel also commented that this was constantly changing, and big investment to keep up to date.

      Nicky Hickman commented that top 3 priorities are seeded by the survey, with consumer research and offers for other survey data to address 1. and also companies offering their UX to contribute to a repository (2).

      Alta Nel to take lead on repository

      Andrew Slack commented that it could also be on ToIP website and potentially draw traffic

      Alta Nel commented on speed of developments in wallets, websites are great, wallets all look similar. dreadful landing pages with no call to action.

      ________

    11

    1. 22 Jan

    IPTF meeting

    1. - Survey

    closed  

    1. closed  after promotion with Linux Foundation and other extensions

      25 Jan IP TF meeting Initial Analysis Org and Consumer - Publish initial Analysis in ToIP Community <--- WE ARE HERE

      Decision taken to keep open survey longer than initially planned. Behind ~1 week.

      1 Feb IP TF meeting Final Analysis Org & Consumer - begin feedback write-up including blog?

      8 Feb HXWG meeting review feedback write-up including blog

      22 Feb IP TF meeting finalise write-up & blog

      Questions:

      Need to co-ordinate follow ups with those that left details and comments.
      Suggest we try to do this before the analysis write up?

    5



    Nuo5 minsAOBAndrew

    Actions:

    Nicky to add as CSV file and share link, explore data studio

    All to review

    Write up answer Q1 TF deliverables - Andrew Slack 


    2024-01-11 IP TF Meeting

    17.00 UTC = 09:00 PDT = 18:00 CEST

    ...

    Attendees: Andrew Slack Bentley Farrington Ryan Koble AltaNel Judith Fleenor 

    Notes from the meeting are in orange. 

    TimeItemLeadNotes
    5 mins

    • Welcome & antitrust notice

    • Agenda review
    		Andrew

    • Antitrust Policy Notice: Attendees are reminded to adhere to the meeting agenda and not participate in activities prohibited under antitrust and competition laws. Only members of ToIP who have signed the necessary agreements are permitted to participate in this activity beyond an observer role.

    • Join ToIP if not already a member
    • Consent to meeting recording?
    10minsIntro'sAndrew

    Andrew Slack  - Snr Strategic Designer at SICPA

    Bentley Farrington  - Previously at SICPA with long term experience in identity space

    Ryan Koble  - Entida, Colorado building software for Farm Workers, including a wallet to interact with enterprises

    @altanel - UI/UX Designer freelancing for YOMA, working on SSI products and a wallet

    20minsOverview of the TFAndrew

    Vision

    Mission: To enable consistent, accessible and trustworthy data exchange experiences for all,
    and to make it easier for those designing and developing in our community to implement wallet based interaction design.

    Why: The experience and security of any system operated by people depends on the information conveyed through user interfaces, the response of the users, and the interpretation of their actions. Existing interaction patterns in wallets tend towards visual-centric models and rely on inconsistent representations and interaction patterns. Trustworthy data exchange is a foundational building block in the infrastructure of modern society, for it to function as a public good it must be available and accessible to all.

    How: Create a living repository of resources for community that:
    articulates opinionated principles on trusted interaction mechanics 
    highlights existing standards and examples 
    recommends research-backed best practices (potentially the foundation for standards or certification) 
    identifies new patterns to unlock novel experiences

    1.  Initiation
      1. Consensus on vision, mission & process
    2. Problem Definition
      1. What existing or emerging interaction rituals should we learn from or seek to understand?
        1. What cultural differences can we identify?
        2. How might we interact with wallets peer-to-peer, in the meta-verse, through a browser, in passive exchange,...
      2. What do we mean by wallet based interactions? What is the scope we want to address in this TF?
        1. Wallets, wallet wrapping applications, agents & associated services balloon to a whole basket of functionality.
      3. What are the challenges?
        1. Sense of control
        2. Decision making ability of individuals - especially in a credential rich future
        3. Tensions between holder, agent, custodians, ...
      4. What existing work is out there?
        1. eg Accessibility standards, research into consent mechanisms
        2. Other WGs needs or developments
        3. Ongoing wallet work (OWF, EUDI,)
          Bentley Farrington  - we should go for a limited scope to begin with. Archetypical user journey and associated interaction patterns with that - standard presentation requests and response. Go for the low hanging fruit first.
          Judith Fleenor generic interaction patterns, does the ceremony stay the same in different environments or context though?           Bentley Farrington zoom levels of interaction pattern, there are transversal patterns across  different ceremonies. Start specific, then drive wider.Andrew Slack do we shorten this first phase and condense it or have this data gathering exercise run alongside other workBentley Farrington wallet tours! Reverse analysis of why wallet builders are making decisions they are in creating user focussed wallets. Should we focus on end users or issuers?Judith Fleenor invite to our TF to give us an overview.@altanel has done a competitor analysis on miro, and identified designers. Will follow up to request they join and present to us.When we are ready a blog post and announcement at all members could be the route to gather voices from across ToIP. Sooner rather than later. March 15th ideally.
    3. Requirements
      1. Use cases and contextual scenarios to address.
        1. Payment for groceries, stop and search, enter a legal agreement, share medical records, buy a house, cross border..
      2. Interaction types to address
        1. Social interaction types (cooperate, exchange, coerce, compete, conflict..)
        2. HCI (instruct, converse, manipulate, explore)
        3. real-time, virtual, mixed-reality...
          Bentley Farrington this isn't being explored in the community at the moment, thinking about 'modifiers' that impact user comfort. How should a software adapt to or support in these contexts and situations? To what extent should wallets direct users along safer pathways in these contexts? How does that affect agency?
          How do we make this thinking useful for others in the ToIP ecosystem - how does that become useful to, for example a product owner?Judith Fleenor my first wallet on my mobile asked me to scan a QR code but I only had my mobile device. The context made it completely unusable - where do interaction patterns breakdown?
          We should be stress testing patterns in context.          Bentley Farrington use the wallet tours to gather info about how they are overcoming these challenges today.@altanel how to bring wallet flow into the chat flow, for example messaging apps, or communicating with ChatGPT. What is not going on yet in the space, anticipating changes.
    4. Design Principles
      Opinions to drive decision making and ensure consistent implementation.
    5. Proposals
      1. Foundations
        Guidelines for core elements - sensory feedback, language, interactive states, ...
      2. Macro patterns
        Task oriented interactions
      3. Micro patterns
        Component level interactions

        --- DELIVERY of v1.0 ---

    6. Consolidation
    7. Working Drafts
    8. Public Review Drafts
    9. WG Approved Draft
    10. ToIP Approved Draft


    Timeline

    • Propose to work towards a v1.0 draft approved by end of year
    • To discuss intermediary steps

    Tools

    • Shall we setup a separate Slack channel or is HXWG sufficient? Do we want a mailing list?
    • Miro for collating references and for collaborative working sessions
    • Wiki to collect meeting notes, record intermediary outcomes and links.
    20minsDiscussion on next steps, plan Andrew

    Proposal

    • Working session - what is the scope of 'wallet' we want to address?
      • Use scenario building tools to start answering this question
    • Start data gathering for problem definition! Build a collage of interactions. This will be ongoing work, perhaps we should get into the rhythm of opening or closing with a show&tell?
      • Examples of wallets, interactions
      • Challenges from those we work with, human stories, project insights, ...

    Bentley Farrington start with a show & tell - work out which elements are most important and relevant for us.

    Ryan Koble will bring in examples from entida

    @altanel will show wireframes of wallet she is working

    5minsClose & AOBAndrew

    Judith Fleenor March 3rd deadline for blogpost. Blank template shared. Andrew Slack and Bentley Farrington to draft.